To all our valued customers and partners,
On the 11th March the World Health Organisation officially declared COVID-19 as a pandemic.
For ITW Fluids Europe, the health and safety of all our employees and stakeholders is our number one priority. To minimise the risk of infection as far as possible, we are following all guidelines issued by the Public Health Authorities in each country we operate and reviewing our own policies daily, keeping our staff fully informed.
Our manufacturing and distribution facilities are fully operational and following the appropriate recommendations to make sure we are able to serve our customers whilst guaranteeing our teams’ health and safety.
Our office-based functions have moved to home office working. We are continuously assessing our full supply chain from raw materials availability to finished goods logistics to make sure any risks of interruption are promptly addressed.
We will continue to review and monitor the situation daily and take all required actions to keep our staff safe whilst serving our customers. We will issue regular updates as the situation evolves to keep you fully informed.
If you have any questions or require any reassurance then please contact our customer service team on customer.service@rocol.com or on +44 (0)113 232 2600.
Best wishes
Filippo Pasquini
Vice President & General Manager
ITW Fluids Europe
