Based in the North East of Italy, Giovanni Bertin SPA is a long-time distributor of ROCOL products so why not find out more from its owner, Andrea Bertin, about why ROCOL products form a key part of its products range.
Tell us a little about Giovanni Bertin SPA?
Giovanni Bertin SPA has been operating for over 60 years in the Triveneto area of North-East Italy. Predominantly, we supply fuels and lubricants to various sectors of public services, such as the state railway, as well as private businesses.
How long have you worked with ROCOL and what attracted you to the company?
We have been working with ROCOL for more than 20 years. At the start, we bought the products through another distributor, then ten years ago we became an official ROCOL distributor, which has been great for us.
The quality of the products and the opportunity to develop the business in sectors such as metalworking and food convinced us to invest in becoming an official distributor. We wanted to create a partnership with customers that are based not only on sales but one that includes high-quality technical support that can help solve problems for customers to go
along with great products.
What are your favourite parts about working with ROCOL and why?
The quality of the products is fantastic and the positive feedback given by customers who use the products is a source of great pride to us.
Also, the relationship that we have with the people at ROCOL is excellent. From the senior management to the sales and technical support, people always have time for a discussion.
What ROCOL products do you use and where do you use them?
In recent years, we have been specialising in the food and metalworking sectors. Both have seen a significant tightening of regulations to ensure safety and environmental standards are met.
In the food industry, certifications such as NSF H1 and 3H are fundamental requirements for food manufacturers and packaging companies to ensure the safety of products leaving their manufacturing facilities. For the metalworking sector, there is a greater focus on the safety of operators and the environment.
ROCOL products meet these important requirements, which is why we recommend them to our customers.
Share one experience with ROCOL that has made them better than any other competitor
A customer of ours is a leader in the manufacture of metal packaging for the food and beverage industry.
We were able to lubricate all their machinery with H1 and H3 certified products, replacing many industrial lubricants with food-grade ones. As well as this, we could also help with suggesting the right quantity of each lubricant to be audit compliant and offer a cost-saving to the customer.
They now use Seamer Fluid on their seamer machines, FOODLUBE Universal 2 for bearings and FOODLUBE Multi Paste for lubricating the cams. Press control units are now lubricated with FOODLUBE Hi-Power 46/68 and HI Torque is now used for lubricating gearboxes and open gears have FOODLUBE Multi Paste Spray used on them. All chains are lubricated using FOODLUBE Chain Spray.